Terms and Conditions

1. Agreement to Terms
By booking any Nroutes experience (long/short immersive trips, retreats, workshops, Storiies on a Plate, or community gatherings), you acknowledge and agree to these Terms & Conditions, our Privacy Policy, and Refund Policy. These form a binding contract between you and Nroutes

2. Booking & Payment

A 50% advance payment is required to secure your spot. The remaining 50% must be paid as per dates mentioned by Nroutes while sharing the details.
Payments can be made via bank transfer, UPI, QR code or Razor Pay (details will be provided upon confirmation)
Your registration is confirmed only after full payment is received.

3. Unforeseen Situations (Force Majeure)
Nature has its own rhythm. Nroutes cannot be held responsible for cancellations, delays, or changes due to natural calamities (landslides, floods, earthquakes), socio-political unrest, road closures, weather disruptions, pandemics, government restrictions, war, terrorism, strikes, or any circumstances beyond our reasonable control. No compensation or refunds will be provided in such cases.

4. Health & Safety
Your well-being matters deeply. However:

Participants are responsible for their physical/mental fitness to participate.
By joining the trip, you confirm that you are physically fit for activities such as hiking, nature walks, and village stays.
Nroutes is not liable for injuries, illnesses, allergies, medical emergencies, or pre-existing conditions unless caused by our gross negligence.
Parents/guardians are fully responsible for the safety and well-being of their children during the trip.
By participating, you consent to emergency medical treatment deemed necessary by qualified practitioners.
Disclose medical conditions/allergies during booking. We accommodate where possible.
By registering, participants acknowledge the risks involved in travel, adventure activities, and outdoor stays.

5. Itinerary Flexibility
Mindful travel embraces flow:

Schedules may change due to weather, road conditions, group needs, local circumstances, or safety.
Specific sightseeing/activities are weather/road-dependent and may be modified, rescheduled, or skipped entirely.
We prioritize the journey's spirit over rigid checklists. Your flexibility creates space for deeper experiences.

6. Personal Belongings & Liability

Keep valuables secure. Nroutes is not responsible for loss, theft, or damage to personal property.
Participants bear full responsibility for their belongings at homestays, during transit, or free time.

7. Participant Conduct
Respect is the foundation:

Follow local laws, customs, and our community guidelines.
No smoking/drinking in vehicles and during the trip. No single-use plastics (bring reusable steel bottles).
Respect fellow travelers, hosts, nature, and tribal communities.
Disruptive behavior may result in removal from the trip (at your cost, no refund).
Damage caused by participants will be charged directly.

8. Photography & Media Consent
By joining, you grant Nroutes permission to photograph/video during experiences for storytelling, marketing, and community sharing. No usage fees apply. Request opt-out during booking.

9. Special Notes for High-Altitude/Remote Trips (Spiti, Kinnaur, Chandratal)

Raw Destinations: Expect tribal simplicity, no luxury amenities, occasional power/water shortages, challenging roads, no network zones (Kaza-Chandratal-Manali).
Temperatures: Daytime 20-24°C, nights 8-16°C (pack warm layers).
Roads: Rough, winding; motion sickness preparation recommended.
Meals: Breakfast/dinner at planned places only (no packed meals). ONLY Pure Veg/ Jain/ Vegan food served. Special dietary requests will be
accommodated as much as possible but cannot be guaranteed.
Limited Resources: Embrace minimalism as part of the immersion.

10. Driver/Tour Captain
Our experienced driver serves as tour captain, managing all logistics. Follow their guidance for safety.

11. Travel Documents & Insurance

Valid ID required. International travelers need visas/PAP (Protected Area Permit) where applicable.
Travel insurance (medical evacuation, trip cancellation, baggage) strongly recommended. Nroutes insurance does not cover personal medical/evacuation costs.

12. Age & Group Composition

Minimum age: 0 to 60 Years for most trips (infants 2+ for select family journeys).
Women-only, family, mixed groups as specified. We reserve rights to adjust group composition for safety/harmony.

13. Sustainability Commitment

Zero single-use plastic policy.
70%+ spend supports local communities (homestays, cooks, guides).
Follow Leave No Trace principles.

14. Governing Law
These terms are governed by Indian law. Disputes resolved amicably or in Mumbai courts.

Last updated: February 2026